You have the right to cancel your order within 14 days without giving any reason.
The entire order return process is as follows:
- Inform us by e-mail or Instagram Direct about your desire to return the order, provide the contact number, e-mail address and bank account number to which the funds will be sent.
- Carefully pack the product in the packaging, and then - transfer the parcel via InPost to this parcel locker - Paczkomat WAW27M Przy Agora 15 Warszawa
- We will reimburse you no later than 14 working days from the date we receive the returned goods
Note: We reserve the right to refuse the return of goods that do not meet the above return conditions. We make the decision to return at our sole discretion.
To qualify for a return, make sure that:
- The product was purchased within the last 14 calendar days
- The goods are intact
